Get in touch
Desert Solace Counselling & Recovery is an online practice. We meet clients by video or phone, anywhere in British Columbia. There’s no office to visit.
The easiest way to start
Book a free consultation. You can choose a counsellor, or tell us a little about what’s going on and we’ll suggest the best fit.
Next you’ll pick a time in Jane, our secure booking system. It asks for your name, email and phone.
Phone and email
Phone: 250‑689‑6927
Email: [email protected]
Madison prefers email: [email protected]
Hours: by appointment, with weekday, evening and weekend times.
We reply within 2 to 3 business days. Please don’t use email, voicemail or this form for anything urgent.
Where we are
Nowhere you need to drive to. Our counsellors live in the Cowichan Valley, Surrey and the South Okanagan, and every session happens online or by phone. If you’ve been looking for our old Oliver or Penticton offices, they closed in May 2026 when we moved fully online.
If you need help right now
Call or text 9‑8‑8 (Suicide Crisis Helpline, 24/7). BC Mental Health Support Line: 310‑6789 (no area code). KUU-US Crisis Line (Indigenous): 1‑800‑588‑8717. In immediate danger, call 9‑1‑1.
You're asking about booking with Madison. We've chosen Madison in the form below; change it any time.
Send a question
Not ready to book? Ask us anything. Please don’t include details you’d rather not send by email; email isn’t fully private.