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If you need help right now

You don’t have to explain. These lines are free and open 24/7.

Desert Solace isn’t an emergency service and can’t always reply quickly.

If you need help right now

You don’t have to explain or qualify. These lines are free, open all day and night, and answered by real people.

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Call or text now

If you’re not sure it’s an emergency

Call or text 9‑8‑8 anyway. You don’t need to be about to act on anything. “I’m not okay and I don’t know what to do” is a good enough reason to call.

If you’re worried about someone else, you can call too. The person on the line will help you work out what to say and do.

While you wait, or if you can’t talk yet

  • Breathe in through your nose for a count of four.
  • Hold for a moment.
  • Breathe out slowly, longer than you breathed in.
  • Do it again. Then look around and name five things you can see.

If you’ve taken something, or you’re hurt, call 9‑1‑1 first.

More specific help

  • VictimLinkBC 1‑800‑563‑0808 Family and sexual violence, call or text, 24/7, many languages.
  • Gambling Support BC 1‑888‑795‑6111 Free gambling help, 24/7.
  • BC Alcohol and Drug Information and Referral Service 1‑800‑663‑1441 Detox and treatment options, 24/7.
  • National Overdose Response Service 1‑888‑688‑6677 If you use alone, they’ll stay on the line and send help if you stop responding.
  • Hope for Wellness 1‑855‑242‑3310 Indigenous people across Canada, 24/7, by phone or online chat.

About Desert Solace and emergencies

Desert Solace isn’t an emergency service. We can’t always reply to messages or calls quickly, and our counsellors aren’t on call. If you’re one of our clients and you’re in crisis, use the lines above, then let your counsellor know when you can.

When you’re through the worst of it, we’re here. A free consultation is a good next step.

Next you’ll pick a time in Jane, our secure booking system. It asks for your name, email and phone.

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