Counselling fees and insurance in BC, plainly
Davis, Jasneet and Chantelle offer a free first conversation, and Madison offers a $50 psychotherapy consultation. After that, here’s what each one charges, who bills your plan directly, and how to check your coverage before you book.
Fees at a glance
- Free first conversation with 3 of our 4 counsellors
- $60 an hour with Chantelle, our low-fee counsellor
- $145 to $150 an hour with the rest of the team, some with a sliding scale
- Direct billing to Pacific Blue Cross and TELUS Health for some counsellors
Prices in Canadian dollars. Insurance may cover some or all of it.
What each counsellor charges
Show options for my situation
| Counsellor | To start | Per session | Couples | Lower-cost options | Direct billing |
|---|---|---|---|---|---|
 Davis WiggsRTC, ASAT, AMAT-FD Often covered: check your plan |
Free consultation | $145 for 60 min$190 for 90 min$75 for a 30-min check-in | $185 for 60 min$220 for 90 min | Sliding scale, based on your finances and insurance | Pacific Blue Cross, TELUS Health, GreenShield, CVAP |
 Madison MorrisonMACP, RP (Qualifying) Depends on your plan: ask about an Ontario Registered Psychotherapist (Qualifying) |
$50 psychotherapy consultation, booked by email | $150 for 60 min$195 for 90 min | Individuals only | Sliding scale, and the occasional pro bono spot | Pacific Blue Cross, TELUS Health (ask to confirm for your plan) |
 Jasneet PurewalRTC Often covered: check your plan |
Free 15-minute consultation | $145 for 60 min$190 for 90 min | $185 for 60 min$220 for 90 min | Sliding scale, based on your income | No: you get a receipt to submit yourself |
 Chantelle EfirdRTCc Usually not covered by insurance: that’s why it’s low |
Free consultation | $60 for 60 min$85 for 90 min. Pro bono by arrangement | Individuals only | This is our low-fee option | None. Coverage is case by case for a candidate: check with your insurer |
Jane, captured 2026‑10‑18. Prices in CAD. Davis confirmed Jane is current, 2026‑11‑07.
Prices are in Canadian dollars. Sessions are 60 minutes unless shown otherwise.
Free first conversations
Davis, Jasneet and Chantelle offer a free consultation by video or phone. Madison’s first step is a $50 psychotherapy consultation: email her to book it, or ask Davis. The free consultation isn’t a session. It’s a short conversation to see whether you’d work well together: you say a little about what’s going on, they explain how they work, and you both decide. No pressure to book more.
Low-fee and free sessions
Chantelle Efird is our low-fee counsellor. She’s a Registered Therapeutic Counsellor candidate (RTCc), trained and working under the direct supervision of a registered counselling supervisor. Insurance coverage for candidates is case by case, so we keep her fee low: $60 an hour. If money is very tight, she’s open to talking about pro bono sessions, one person at a time. She especially enjoys working with teens and young adults.
Madison Morrison offers a sliding scale and the occasional pro bono spot. Davis Wiggs offers a sliding scale based on your finances and what your insurance covers. Jasneet Purewal offers a sliding scale based on your income. Just ask when you first talk.
Fees and coverage helper
- Pacific Blue Cross
- Usually covers ACCT counsellors (RTC) under plans that cover clinical counsellors. Davis and Madison can bill Pacific Blue Cross directly. Your counsellor will confirm in your consultation.
- TELUS Health (eClaims)
- TELUS Health isn’t an insurer. It’s a system we use to send claims to many insurers directly. You’ll see right away whether your plan covers the session.
- Sun Life
- Recognizes ACCT counsellors if your policy covers counselling or psychotherapy. Check the wording.
- GreenShield
- Can cover ACCT counsellors on plans that include counsellors, if your counsellor is set up with GreenShield. Davis is; the rest of the team isn’t yet. Some plans steer you to their own online network first.
- Equitable Life
- Recognizes ACCT counsellors in good standing, if your plan includes counselling.
- iA Financial Group
- Accepts ACCT as an eligible association, if your plan includes counselling.
- Manulife
- Decides case by case. Call before your first session and ask the question below.
- Canada Life
- Decides case by case, and often doesn’t cover RTCs. Call before your first session.
- ClaimSecure
- Covers RTCs only if your policy says “counsellors”. If it says “clinical counsellors” only, RTCs usually aren’t covered.
- Not sure / other
- Look on your benefits card or ask HR who runs your plan, then ask them the question below.
Will my benefits cover it? It depends on your plan
Coverage depends on the wording of your plan, not just the name of your insurance company. Davis and Jasneet are Registered Therapeutic Counsellors (RTC) with ACCT. Many insurers recognize ACCT counsellors when your plan includes counselling, but some decide case by case. Our plain guide to RTC, RCC and what your plan covers explains the difference.
Madison is a Registered Psychotherapist (Qualifying) with the Ontario college. Whether your plan pays for her depends on your insurer. Chantelle is a counsellor candidate (RTCc), so coverage is case by case: check with your insurer whether your plan reimburses her sessions. That’s also why her fee is low.
Check your coverage in one phone call
Call the number on your benefits card, or ask HR, and ask:
“Does my plan cover counselling by a Registered Therapeutic Counsellor (RTC) with ACCT? If so, how much is my yearly maximum, and how much is left?”
For Madison, ask instead: “Does my plan cover a Registered Psychotherapist (Qualifying) registered with the College of Registered Psychotherapists of Ontario?”
Then two follow-ups:
- If your plan only says “clinical counsellor”, ask whether that includes an RTC. It sometimes doesn’t.
- Ask whether your counsellor can bill them directly, or whether you’ll submit receipts.
Write down the answer and the name of the person you spoke to. It saves arguments later.
Direct billing
Davis and Madison can bill Pacific Blue Cross and plans on TELUS Health eClaims directly, and Davis can also bill GreenShield. A few plans have their own rules for some counsellors, so your counsellor will confirm it when you first talk. With Jasneet and Chantelle, and for other plans, you pay at the session and get a receipt you can submit.
Coverage is decided by your plan, not by us. Missed or late-cancelled sessions aren’t covered by insurance.
CVAP: Crime Victim Assistance Program
CVAP is a BC government program that can pay for counselling if you’ve been affected by a violent crime, including past abuse. Davis is approved to provide CVAP-funded counselling and bills CVAP directly. For survivors of sexual abuse, Jasneet offers gentle, paced abuse recovery counselling. Jasneet is applying to work with CVAP too, but can’t bill it yet. CVAP decides who’s eligible and how many sessions it funds.
Cancellations
Please give 24 hours’ notice to cancel or move a session. Late cancellations and missed sessions are charged 50% of the fee. After two, we’ll ask you to prepay future sessions. If you’re sick or something urgent happens, contact us as soon as you can and we’ll talk about it. Some counsellors can be more flexible, for example on chronic illness flare days: ask yours.
Start with a free conversation
Ask about fees, coverage or the sliding scale in your free consultation. Nobody will make it awkward.
Next you’ll pick a time in Jane, our secure booking system. It asks for your name, email and phone.